Privacy Policy

1. Information We Collect

Depending on how you use the App, we may collect:

Account Information

• Name
• Email address
• Mobile number
• Profile photo, if provided

Report Information

• Lost or found item descriptions
• Photos
• Category
• Date and time
• Location
• Contact details
• Messages related to reports

Missing Person Reports

When submitting a missing person report, we may collect:

• Name
• Photograph
• Age
• Gender
• Last known location
• Description
• Contact details of the reporting person

You should only upload this information if you are legally authorized to do so.

Location Information

We may collect your approximate or precise location, with your permission, to:

• Show nearby lost and found reports
• Improve search results
• Help identify relevant reports

Location access is optional, and you may disable it in your device settings.

Device Information

We may collect:

• Device model
• Operating system
• App version
• Language
• Crash logs
• Anonymous usage statistics

2. How We Use Information

We use your information to:

• Display lost and found reports
• Help reunite owners with their belongings
• Display nearby reports
• Assist users in verifying ownership
• Respond to support requests
• Improve the App
• Detect fraud and misuse
• Protect the security of our platform
• Comply with legal obligations

3. Photos and Location

Photos and locations are used only to improve identification and recovery of lost items or missing persons.

Please avoid uploading:

• Bank account details
• Passwords
• Government ID numbers unless absolutely necessary
• Sensitive personal documents
• Information unrelated to the report

4. Sharing of Information

Some information you submit may be visible to other users, including:

• Item descriptions
• Photos
• General location
• Contact methods you choose to share

We do not sell your personal information.

We may share information when:

• Required by law
• Responding to lawful requests from government authorities
• Protecting the safety of users
• Preventing fraud or criminal activity

5. Data Security

We use reasonable technical, administrative, and organizational measures to protect your information.

However, no internet service or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain information only as long as necessary to:

• Operate the App
• Resolve disputes
• Prevent fraud
• Meet legal obligations

Deleted reports or accounts may remain in backup systems for a limited period before permanent deletion.

7. Your Rights

Subject to applicable law, you may request to:

• Access your information
• Correct inaccurate information
• Delete your account
• Delete reports
• Withdraw permissions where applicable
• Contact support regarding your personal information

Requests may be submitted through the Contact Us section of the App.

8. Children's Privacy

The App is not intended for children who are below the minimum age required by applicable law to use the service independently.

Where missing child reports are submitted, they must only be submitted by a parent, legal guardian, authorized family member, law enforcement agency, or another legally authorized person.

9. Third-Party Services

The App may use trusted third-party services such as authentication, cloud hosting, analytics, crash reporting, notifications, maps, or advertising. These services process information according to their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available within the App and will include the updated revision date.

Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us section of the App.